01942 747818

Billinge Road, Wigan, Lancashire WN3 6BL


Highfield St Matthew's C of E Primary School

Let Your Light Shine

Trinity Policies

Start and End of Sessions

Please note that Breakfast Club opens at 7.45 am.  Doors will not be open before this time.

It is very important that children are collected at the agreed time and that all children have vacated the premises by 5.30 pm.

Occasionally parents may be delayed due to traffic etc. Should this occur, it is vital that Trinity staff are informed by telephone (a half hour charge may be levied).  Parents must be aware that there is no provision to extend session times.

In cases of extreme emergency, staff would always put children’s safety first.

ALL children must be signed in/out by parent(s)/guardian.


Children who are not collected at the end of Trinity sessions

Parents are asked to advise Trinity staff if an emergency or difficulty arises.  However, should a situation arise when a child is not collected at the end of session the child remains in Trinity with staff whilst emergency contact numbers are tried. 

Should staff fail to make contact with a family member, they are to contact the school's DSL, Mr Lovgreen.  If parents are still unable to be contacted, Wigan Children's Social Care and/or the police will be informed so that they can take appropriate action.


Behaviour Policy

The staff in Trinity believe in promoting positive behaviour.  Co-operation and a caring attitude are fostered in order to support children in their role in society.

 We aim to encourage self-discipline and consideration for each other, our surroundings and property.

  • By praising children and acknowledging their positive actions and attitudes we hope to ensure that children see that we value and respect them.
  • Trinity is concerned with safety and the care and respect of each member of the community
  • Non aggressive strategies are promoted to enable children to express themselves.
  • Parents will be informed if their child is persistently unkind to others or if their child has been upset. In all cases staff will deal with inappropriate behaviour in Trinity at the time of the incident. Parents may be asked to meet with staff to discuss their child’s behaviour, so that if there are any difficulties we can work together to ensure consistency
  • Children are encouraged to recognise that bullying, fighting, hurting and racist comments are not acceptable behaviour.


Child Protection / Safeguarding

Staff have a duty to be aware of the types of abuse that occur in our society.  At lease one member of staff in this setting has attended a training course about Child Protection.

Our prime responsibility is the well being of the children in our care.  Trinity will follow the procedures set out in the Local Authority Child Protection Documents.  It is not the responsibility of child carers to investigate suspected cases.  The Children’s Act 1989 section 47(1) places duty on Local Authority to investigate any such matters.  This setting will follow the procedures set out in the Local Authority Child Protection Documents and as such will seek their advice on all subsequent steps that are taken.

We recognise the importance of maintaining confidentiality and all written records will be securely stored.  In addition we will avoid inappropriate discussion about the suspected case with anyone other than the designated Child Protection Person.

Procedures to be followed – The following statement sets out the procedures that will be taken whenever there are reasons to suspect that a child is subject to any form of emotional, physical or sexual abuse.

Any sign of mark/injury to a child observed on arrival at the setting will be recorded.

  1. The designated Child Protection Person will discuss the concern with the parent/carer.
  2. These discussions will be recorded and will be accessible to the parent/main carer.
  3. Following discussion with the Chair (the nominated committee member for Child Protection) the Local Authority will be notified if there are any queries regarding the injury.



The grounds and buildings used by Trinity meet all current requirements regarding the Special Educational Needs and Disability Act 2001 (SENDA).  Ofsted reports have commented favourably on the availability of resources and access to the outdoor environment.  Every step is taken to ensure that there are no barriers to access for either children or adults.


Trinity welcomes all children.

A key-worker system ensures that each member of staff has special responsibility for a small number of children.  This ensures that every child receives plenty of adult time and attention thus is able to build up a close relationship with at least one member of staff.

The key-worker monitors children’s needs which involve parents.  From this information the key-worker is able to plan appropriate activities for the child.

Staff are encouraged to develop their professional knowledge through planned in service training.


Special Needs

Many children, at some time, have additional needs, which may be physical, emotional, learning or behavioural.

Our aim, at all times, is to ensure that the best possible course of action is taken for the benefit of the child.  The Trinity Manager, Miss France, she is designated Special Needs Co-ordinator and maintains the Special Needs Register.  She will be happy to discuss the particular needs of your child or any concerns you may have.

Subject to parent consent the Special Needs Co-ordinator may be required to: -

  • Seek additional help and resources to support a particular need (i.e. books with enlarged print).
  • Consult with outside agencies (i.e. Health visitor, Occupation Therapy)
  • Consult with staff
  • Draw up Special Needs plans


Equal Opportunities

We aim to create a culture of inclusion and promote equal opportunities.  Positive attitudes are fostered to support children in preparation for experiences and opportunities in adult life.  We promote respect for children’s background, culture and home language by acknowledging and celebrating differences.

To meet these aim staff ensure that all resources and materials used

  • Reflect the reality of an ethnic and culturally diverse society
  • Show positive images of both male and females in society including those with disabilities
  • Reflect non-stereotypical images of all groups
  • Be equally accessible to children and staff in line with Health and Safety requirements
  • Do not include any materials that are racist or sexist


Staff organise the environment to provide

  • A balance of activities that are appropriate to the age and the stage of development of the children
  • Opportunities for all children to experience all activities without feeling pressured or intimidated
  • Equal access to all activities for all children, regardless of gender, ethnicity, social circumstances, ability and disability.


Complaints Procedure

We aim to provide a high quality, efficient and accessible service to parents and children.

From time to time a parent or child may feel that they have a complaint against an aspect of our provision, or an individual member of staff. Usually it should be possible to resolve any problems as soon as they occur, by discussion with the member concerned or with the manager. If not, full details of the complaint should be made in writing to the Chair.  This will be acknowledged and fully investigated and a written response will be made.

Stage 1

  1. A complaint should be made in writing to the Manager.  Full details along with names and dates should be included.
  2. Your complaint will be acknowledged and fully investigated as soon as possible.
  3. A response will be made.

Stage 2

If this does not result in the matter being resolved, the manager will refer the complaint and response to the Chair of the Management Committee who will investigate this further.  The Chair of the Committee will send a reply outlining how the complaint was investigated and detailing the outcome.


If we are unable to resolve the complaint you should write to:

The Complaints Investigation and Enforcement Team

Early Years Ofsted, 3rd Floor, Royal Exchange Building, St. Anne's Square, Manchester, M2 7LA